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Freshdesk Tools

Freshdesk Add Ticket User Access

Usa Freshdesk Add Ticket User Access con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshdesk Add Ticket User Access

Descripción del proveedor

Tool to add agent access to a specific ticket in Freshdesk. Use when you need to grant agent(s) permission to view or interact with a ticket. The endpoint accepts agent IDs (not contact IDs) and returns the list of agent IDs that have access to the ticket.

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • user_idsarray
    Obligatorio
    List of agent IDs to grant access to the ticket. These should be agent IDs, not contact IDs.
  • ticket_idinteger
    Obligatorio
    The unique identifier of the ticket to add user access to

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

Casos de uso relacionados

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Fuente oficial

Fuente del proveedor