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Freshdesk Tools

Freshdesk Create Admin

Usa Freshdesk Create Admin con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshdesk Create Admin

Descripción del proveedor

Tool to create a new admin group in Freshdesk. Use when you need to create a new admin group with specific agents, escalation settings, and automatic assignment configuration.

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • namestring
    Obligatorio
    Name of the admin group to create. Must be unique within your Freshdesk account.
  • agent_idsarray
    List of agent IDs to be added to this group
  • descriptionstring
    Description of the admin group
  • escalate_tointeger
    User ID to escalate unassigned tickets to
  • unassigned_forstring
    Time duration before escalation triggers. Must be one of: '30m', '1h', '2h', '4h', '8h', '12h', '1d', '2d', '3d'
  • business_hour_idinteger
    ID of the business hours configuration to associate with this group
  • auto_ticket_assigninteger
    Enables automatic ticket assignment. Set to 0 to disable or 1 to enable.
  • allow_agents_to_change_availabilityboolean
    Permission flag for agents to change their availability

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

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Fuente oficial

Fuente del proveedor