Usa Freshdesk Create Canned Response con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.
Tool to create a new canned response in Freshdesk. Use when you need to create a reusable message template that agents can quickly insert into tickets.
titleObligatoriostringThe title/name of the canned response
folder_idintegerID of the folder to place the canned response in. If not provided, the canned response will be auto-assigned to a folder
group_idsarrayArray of group IDs that can access this canned response. Only applicable when visibility is set to 2 (specific groups)
visibilityObligatoriointegerVisibility of the canned response. 0 = Personal/Private (visible only to creator), 1 = All agents (visible to all agents in the account), 2 = Specific groups (visible to designated agent groups)
content_htmlObligatoriostringThe HTML content of the canned response. This is the message template that will be inserted when the canned response is used
dataObligatorioData from the action execution
errorstringError if any occurred during the execution of the action
successfulObligatoriobooleanWhether or not the action execution was successful or not
Conexión con clave de API. Nivel de riesgo 2 de 5.
Action gratuita
Aún no hay Skills publicadas que hagan referencia explícita a esta Action.