Empezar ahora
Freshdesk Tools

Freshdesk Create Canned Response

Usa Freshdesk Create Canned Response con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshdesk Create Canned Response

Descripción del proveedor

Tool to create a new canned response in Freshdesk. Use when you need to create a reusable message template that agents can quickly insert into tickets.

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • titlestring
    Obligatorio
    The title/name of the canned response
  • folder_idinteger
    ID of the folder to place the canned response in. If not provided, the canned response will be auto-assigned to a folder
  • group_idsarray
    Array of group IDs that can access this canned response. Only applicable when visibility is set to 2 (specific groups)
  • visibilityinteger
    Obligatorio
    Visibility of the canned response. 0 = Personal/Private (visible only to creator), 1 = All agents (visible to all agents in the account), 2 = Specific groups (visible to designated agent groups)
  • content_htmlstring
    Obligatorio
    The HTML content of the canned response. This is the message template that will be inserted when the canned response is used

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

Casos de uso relacionados

Aún no hay casos de uso relacionados verificados.

Fuente oficial

Fuente del proveedor