Freshdesk Create Contact Fields

Tool to create a new custom contact field in Freshdesk. Use when you need to add a new field definition for storing custom contact information (e.g., job title, department, customer type). The field type can be text, number, dropdown, checkbox, date, or paragraph.

Precio

Action gratuita

Pago unificado

No compatible actualmente

• typestring

  Obligatorio
  Type of the contact field. Valid types are: 'custom_text' (single line text), 'custom_paragraph' (multi-line text), 'custom_number' (numeric), 'custom_dropdown' (dropdown select), 'custom_checkbox' (boolean), 'custom_date' (date picker), 'custom_phone_number' (phone number), 'cu…
• labelstring

  Obligatorio
  Display label for the contact field. This is what users will see in the UI.
• choicesarray
  List of choice options for dropdown fields. Required when field type is 'custom_dropdown'. Each choice should have a label (display text) and value (actual value stored).
• positioninteger
  Position/order of the field in the UI. Lower numbers appear first. Must be between 1 and 46 inclusive.
• agents_can_editboolean
  Whether agents can edit this field value. Required when 'required_for_agents' is True. Defaults to True if not specified.
• customers_can_editboolean
  Whether customers can edit this field value in the portal. Defaults to False.
• editable_in_signupboolean
  Whether this field can be edited during customer signup. Defaults to False.
• label_for_customersstring

  Obligatorio
  Label to display to customers in the portal. This field is required by the Freshdesk API.
• quick_add_for_agentboolean
  Whether this field appears in the quick-add form for agents (for frequently used fields). Required when 'required_for_agents' is True. Defaults to True if not specified.
• required_for_agentsboolean
  Whether this field is required for agents when creating or updating contacts. Defaults to False.
• displayed_for_agentsboolean
  Whether this field is displayed to agents. Required when 'required_for_agents' is True. Defaults to True if not specified.
• required_for_customersboolean
  Whether this field is required for customers in the portal. Defaults to False.

• data

  Obligatorio
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  Obligatorio
  Whether or not the action execution was successful or not

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