Usa Freshdesk Create Sla Policies con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.
Tool to create a new SLA (Service Level Agreement) policy in Freshdesk. Use when you need to establish service level targets for ticket response and resolution times based on priority levels.
nameObligatoriostringName of the SLA policy
activebooleanWhether the SLA policy is active or not
sla_targetObligatorioobjectSLA targets for all four priority levels with respond_within and resolve_within times in seconds
descriptionstringDescription of the SLA policy
applicable_toObligatorioobjectConditions defining where the SLA policy applies. At least one non-empty array (sources, group_ids, or product_ids) is required.
dataObligatorioData from the action execution
errorstringError if any occurred during the execution of the action
successfulObligatoriobooleanWhether or not the action execution was successful or not
Conexión con clave de API. Nivel de riesgo 2 de 5.
Action gratuita
Aún no hay Skills publicadas que hagan referencia explícita a esta Action.