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Freshdesk Tools

Freshdesk Create Sla Policies

Usa Freshdesk Create Sla Policies con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshdesk Create Sla Policies

Descripción del proveedor

Tool to create a new SLA (Service Level Agreement) policy in Freshdesk. Use when you need to establish service level targets for ticket response and resolution times based on priority levels.

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • namestring
    Obligatorio
    Name of the SLA policy
  • activeboolean
    Whether the SLA policy is active or not
  • sla_targetobject
    Obligatorio
    SLA targets for all four priority levels with respond_within and resolve_within times in seconds
  • descriptionstring
    Description of the SLA policy
  • applicable_toobject
    Obligatorio
    Conditions defining where the SLA policy applies. At least one non-empty array (sources, group_ids, or product_ids) is required.

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

Casos de uso relacionados

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Fuente oficial

Fuente del proveedor