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Freshdesk Tools

Freshdesk Create Ticket

Usa Freshdesk Create Ticket con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshdesk Create Ticket

Descripción del proveedor

Creates a new ticket in Freshdesk. REQUIRED FIELDS: - subject and description are always required - At least ONE requester identifier is REQUIRED: requester_id, email, phone, facebook_id, twitter_id, or unique_external_id CONDITIONAL REQUIREMENTS: - If phone is provided without…

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • namestring
    Name of the requester
  • tagsarray
    Tags that have been associated with the ticket
  • emailstring
    Email address of the requester
  • phonestring
    Phone number of the requester
  • due_bystring
    Timestamp when the ticket is due to be resolved. Format: ISO 8601 (YYYY-MM-DDTHH:MM:SSZ).
  • sourcestring
    Channel through which the ticket was created.
  • statusstring
    Status of the ticket.
  • subjectstring
    Obligatorio
    Subject of the ticket. Must be a non-empty string.
  • group_idinteger
    ID of the group to which the ticket has been assigned
  • prioritystring
    Priority of the ticket.
  • cc_emailsarray
    Email addresses added in the 'cc' field of the incoming ticket email
  • fr_due_bystring
    Timestamp when the first response is due. Format: ISO 8601 (YYYY-MM-DDTHH:MM:SSZ).

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

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Fuente oficial

Fuente del proveedor