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Freshdesk Tools

Freshdesk Create Ticket Outbound Email

Usa Freshdesk Create Ticket Outbound Email con Freshdesk Tools mediante Aident Loadout. Revisa sus entradas, salidas, configuración, precio y riesgo antes de ejecutarla.

Action de escrituraNivel de riesgo 2 de 5Conexión con clave de API
Usar Freshdesk Create Ticket Outbound Email

Descripción del proveedor

Tool to create a ticket by sending an outbound email to external recipients. Use when you need to initiate a support conversation via email. The ticket is automatically created with 'Closed' status and assigned to the sending agent to avoid unnecessary SLA timers.

Precios y límites

Precio
Action gratuita
Pago unificado
No compatible actualmente

Entradas

  • emailstring
    Obligatorio
    Recipient email address for the outbound email
  • subjectstring
    Obligatorio
    Subject line of the outbound email
  • prioritystring
    Obligatorio
    Priority level for the ticket created from this outbound email.
  • descriptionstring
    Obligatorio
    Body content of the outbound email. Supports HTML formatting
  • email_config_idinteger
    Obligatorio
    Email configuration ID to use for sending the outbound email. Can be obtained from GET /api/v2/email_configs endpoint

Salida observable

  • data
    Obligatorio
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Obligatorio
    Whether or not the action execution was successful or not

Skills que usan esta Action

Casos de uso relacionados

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Fuente oficial

Fuente del proveedor