Freshdesk Create Canned Response

Utilisez Freshdesk Create Canned Response avec Freshdesk Tools via Aident Loadout. Vérifiez les entrées, sorties, la configuration, le tarif et le risque avant exécution.

Action d'écritureNiveau de risque 2 sur 5Connexion par clé API

Utiliser Freshdesk Create Canned Response

Description du fournisseur

Tool to create a new canned response in Freshdesk. Use when you need to create a reusable message template that agents can quickly insert into tickets.

Tarifs et limites

Tarif: Action gratuite
Paiement unifié: Non pris en charge actuellement

Entrées

titlestring
Obligatoire
The title/name of the canned response
folder_idinteger
ID of the folder to place the canned response in. If not provided, the canned response will be auto-assigned to a folder
group_idsarray
Array of group IDs that can access this canned response. Only applicable when visibility is set to 2 (specific groups)
visibilityinteger
Obligatoire
Visibility of the canned response. 0 = Personal/Private (visible only to creator), 1 = All agents (visible to all agents in the account), 2 = Specific groups (visible to designated agent groups)
content_htmlstring
Obligatoire
The HTML content of the canned response. This is the message template that will be inserted when the canned response is used

Sortie observable

data
Obligatoire
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulboolean
Obligatoire
Whether or not the action execution was successful or not

Skills qui utilisent cette Action

Aucune Skill publiée ne référence encore explicitement cette Action.

Skills qui utilisent cette Action

Cas d’usage associés

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Source officielle

Source du fournisseur