Intercom Create Ticket

Tool to create a ticket in Intercom to track customer requests and issues. Use when you need to create a new support ticket with specified type, contacts, and attributes.

Tarif

Action gratuite

Paiement unifié

Non pris en charge actuellement

• contactsarray

  Obligatoire
  Array of contact objects representing users affected by this ticket. Each contact must include one of: id, external_id, or email
• assignmentobject
  Assignment information for the ticket
• company_idstring
  The ID of the company associated with this ticket
• created_atinteger
  Unix timestamp indicating when the ticket was created. Defaults to current time if not provided
• ticket_type_idstring

  Obligatoire
  The ID of the ticket type you want to create. This defines the structure and workflow for the ticket
• ticket_attributesobject
  Custom attribute key-value pairs for the ticket. Use '_default_title_' for the ticket title and '_default_description_' for the ticket description. Additional custom fields depend on your ticket type configuration
• conversation_to_link_idstring
  The ID of an existing conversation to link to this ticket

• data

  Obligatoire
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  Obligatoire
  Whether or not the action execution was successful or not

Aucun cas d’usage associé et vérifié pour le moment.