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AppsSupportbee ToolsSupportbee Get Avg First Response Time Report

Supportbee Tools

Supportbee Get Avg First Response Time Report

Utilisez Supportbee Get Avg First Response Time Report avec Supportbee Tools via Aident Loadout. Vérifiez les entrées, sorties, la configuration, le tarif et le risque avant exécution.

Action d'écritureNiveau de risque 2 sur 5

Produit

Aident Loadout Aident Playbook Editor Open-CUAK

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Connexion par clé API

Utiliser Supportbee Get Avg First Response Time Report

Description du fournisseur

Tool to retrieve average first response time data points over time. Use when analyzing first-response performance metrics for support tickets. Returns time-series data with response times in seconds and Unix timestamps. Reports require admin API token access. Data is limited to…

Tarifs et limites

Tarif: Action gratuite
Paiement unifié: Non pris en charge actuellement

Entrées

teaminteger
Filter data points by team ID. Only reports for the specified team will be returned.
userinteger
Filter data points by agent ID. Only reports for the specified agent will be returned.
labelstring
Filter data points by label name. Only tickets with this label will be included in the report.
sincestring
Start of reporting period. Accepts various date formats: ISO 8601 (e.g., '2023-01-01T00:00:00Z'), YYYY-MM-DD (e.g., '2023-01-01'), or verbose formats (e.g., '15th Feb 2023'). Data points returned for max 30 days window.
untilstring
End of reporting period. Accepts various date formats: ISO 8601 (e.g., '2023-01-31T23:59:59Z'), YYYY-MM-DD (e.g., '2023-01-31'), or verbose formats. Data points returned for max 30 days window.

Sortie observable

data
Obligatoire
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulboolean
Obligatoire
Whether or not the action execution was successful or not

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