Supportbee Tools
Supportbee Mark Ticket As Unanswered
Utilisez Supportbee Mark Ticket As Unanswered avec Supportbee Tools via Aident Loadout. Vérifiez les entrées, sorties, la configuration, le tarif et le risque avant exécution.
Action d'écritureNiveau de risque 2 sur 5Connexion par clé API
Description du fournisseur
Marks a SupportBee ticket as unanswered by removing its 'answered' status. Use this to revert a ticket's status after it was previously marked as answered, typically when additional follow-up is needed from the support team. This action is idempotent - calling it on an already u…