Zendesk Tools
Zendesk Create Automation
Utilisez Zendesk Create Automation avec Zendesk Tools via Aident Loadout. Vérifiez les entrées, sorties, la configuration, le tarif et le risque avant exécution.
Action d'écritureNiveau de risque 2 sur 5Connexion OAuth
Description du fournisseur
Create a new automation in Zendesk. Automations are business rules that automatically perform actions on tickets when certain conditions are met. Automations run server-side and don't require user interaction. Use this action when you need to: - Automatically assign tickets base…
Tarifs et limites
- Tarif
- Action gratuite
- Paiement unifié
- Non pris en charge actuellement
Entrées
- The title/name of the automation. Must be unique among all automations.titlestringObligatoire
- Whether the automation is active and will execute. Set to false to create a draft automation.activeboolean
- List of actions the automation will perform when triggered. Each action specifies a field to modify and the value to set.actionsarray
- The position of the automation which specifies the order it will be executed. Lower numbers execute first. If not specified, the automation is added to the end.positioninteger
- The conditions that must be met for the automation to execute. At least one 'all' condition must reference a time-based field (created_at, updated_at, etc.) or check: status, type, group_id, assignee_id, or requester_id. Omitting it would post `{"all": [], "any": []}` to Zendesk…conditionsobjectObligatoire
Sortie observable
- Data from the action executiondataObligatoire
- Error if any occurred during the execution of the actionerrorstring
- Whether or not the action execution was successful or notsuccessfulbooleanObligatoire
Skills qui utilisent cette Action
Cas d’usage associés
Aucun cas d’usage associé et vérifié pour le moment.