Aident Loadout के माध्यम से Freshdesk Tools के साथ Freshdesk Create Admin का उपयोग करें। चलाने से पहले इनपुट, आउटपुट, सेटअप, मूल्य और जोखिम देखें।
Tool to create a new admin group in Freshdesk. Use when you need to create a new admin group with specific agents, escalation settings, and automatic assignment configuration.
nameआवश्यकstringName of the admin group to create. Must be unique within your Freshdesk account.
agent_idsarrayList of agent IDs to be added to this group
descriptionstringDescription of the admin group
escalate_tointegerUser ID to escalate unassigned tickets to
unassigned_forstringTime duration before escalation triggers. Must be one of: '30m', '1h', '2h', '4h', '8h', '12h', '1d', '2d', '3d'
business_hour_idintegerID of the business hours configuration to associate with this group
auto_ticket_assignintegerEnables automatic ticket assignment. Set to 0 to disable or 1 to enable.
allow_agents_to_change_availabilitybooleanPermission flag for agents to change their availability
dataआवश्यकData from the action execution
errorstringError if any occurred during the execution of the action
successfulआवश्यकbooleanWhether or not the action execution was successful or not
API कुंजी कनेक्शन। जोखिम स्तर 2/5।
मुफ़्त Action
अभी कोई प्रकाशित Skills इस Action को स्पष्ट रूप से संदर्भित नहीं करती है।