Aident Loadout के माध्यम से Freshdesk Tools के साथ Freshdesk Create Admin Group का उपयोग करें। चलाने से पहले इनपुट, आउटपुट, सेटअप, मूल्य और जोखिम देखें।
Tool to create a new admin-level support agent group in Freshdesk. Use when you need to create groups for organizing support agents and managing ticket routing at the admin level.
nameआवश्यकstringThe name of the group. Must be unique within the Freshdesk account.
typeआवश्यकstringThe type of group. Must be 'support_agent_group' for creating support agent groups.
agent_idsarrayArray of agent IDs who should be members of this group.
descriptionstringA brief description of the group's purpose and responsibilities.
escalate_tointegerID of the group to which unassigned tickets should be escalated after the specified time period.
unassigned_forstringTime period after which an unassigned ticket in the group should be escalated. Format examples: '30m', '1h', '2h', '8h', '1d'.
dataआवश्यकData from the action execution
errorstringError if any occurred during the execution of the action
successfulआवश्यकbooleanWhether or not the action execution was successful or not
API कुंजी कनेक्शन। जोखिम स्तर 2/5।
मुफ़्त Action
अभी कोई प्रकाशित Skills इस Action को स्पष्ट रूप से संदर्भित नहीं करती है।