Aident Loadout के माध्यम से Freshdesk Tools के साथ Freshdesk Create Canned Response का उपयोग करें। चलाने से पहले इनपुट, आउटपुट, सेटअप, मूल्य और जोखिम देखें।
Tool to create a new canned response in Freshdesk. Use when you need to create a reusable message template that agents can quickly insert into tickets.
titleआवश्यकstringThe title/name of the canned response
folder_idintegerID of the folder to place the canned response in. If not provided, the canned response will be auto-assigned to a folder
group_idsarrayArray of group IDs that can access this canned response. Only applicable when visibility is set to 2 (specific groups)
visibilityआवश्यकintegerVisibility of the canned response. 0 = Personal/Private (visible only to creator), 1 = All agents (visible to all agents in the account), 2 = Specific groups (visible to designated agent groups)
content_htmlआवश्यकstringThe HTML content of the canned response. This is the message template that will be inserted when the canned response is used
dataआवश्यकData from the action execution
errorstringError if any occurred during the execution of the action
successfulआवश्यकbooleanWhether or not the action execution was successful or not
API कुंजी कनेक्शन। जोखिम स्तर 2/5।
मुफ़्त Action
अभी कोई प्रकाशित Skills इस Action को स्पष्ट रूप से संदर्भित नहीं करती है।