Aident Loadout के माध्यम से Freshdesk Tools के साथ Freshdesk Create Sla Policies का उपयोग करें। चलाने से पहले इनपुट, आउटपुट, सेटअप, मूल्य और जोखिम देखें।
Tool to create a new SLA (Service Level Agreement) policy in Freshdesk. Use when you need to establish service level targets for ticket response and resolution times based on priority levels.
nameआवश्यकstringName of the SLA policy
activebooleanWhether the SLA policy is active or not
sla_targetआवश्यकobjectSLA targets for all four priority levels with respond_within and resolve_within times in seconds
descriptionstringDescription of the SLA policy
applicable_toआवश्यकobjectConditions defining where the SLA policy applies. At least one non-empty array (sources, group_ids, or product_ids) is required.
dataआवश्यकData from the action execution
errorstringError if any occurred during the execution of the action
successfulआवश्यकbooleanWhether or not the action execution was successful or not
API कुंजी कनेक्शन। जोखिम स्तर 2/5।
मुफ़्त Action
अभी कोई प्रकाशित Skills इस Action को स्पष्ट रूप से संदर्भित नहीं करती है।