Freshdesk Create Ticket Outbound Email

Tool to create a ticket by sending an outbound email to external recipients. Use when you need to initiate a support conversation via email. The ticket is automatically created with 'Closed' status and assigned to the sending agent to avoid unnecessary SLA timers.

मूल्य

मुफ़्त Action

एकीकृत भुगतान

अभी समर्थित नहीं

• emailstring

  आवश्यक
  Recipient email address for the outbound email
• subjectstring

  आवश्यक
  Subject line of the outbound email
• prioritystring

  आवश्यक
  Priority level for the ticket created from this outbound email.
• descriptionstring

  आवश्यक
  Body content of the outbound email. Supports HTML formatting
• email_config_idinteger

  आवश्यक
  Email configuration ID to use for sending the outbound email. Can be obtained from GET /api/v2/email_configs endpoint

• data

  आवश्यक
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  आवश्यक
  Whether or not the action execution was successful or not

अभी कोई सत्यापित संबंधित उपयोग मामला लिंक नहीं है।