Aident Loadout के माध्यम से Gleap Tools के साथ Gleap Create A New Ticket का उपयोग करें। चलाने से पहले इनपुट, आउटपुट, सेटअप, मूल्य और जोखिम देखें।
Create a new support ticket in Gleap with detailed information including title, description, type, priority, status, tags, and attachments. Supports custom metadata and sentiment tracking for comprehensive ticket management and customer feedback analysis.
tagsarrayTags for categorizing and organizing tickets
typestringTicket type/category (e.g., 'BUG', 'FEATURE_REQUEST', 'QUESTION', 'FEEDBACK')
titleआवश्यकstringTicket title (required)
statusstringTicket status (e.g., 'OPEN', 'IN_PROGRESS', 'RESOLVED', 'CLOSED'). Defaults to 'OPEN' if not specified
dueDatestringDue date for ticket resolution in ISO 8601 format (e.g., '2026-02-15T10:00:00Z')
prioritystringPriority level: 'LOW', 'MEDIUM', or 'HIGH'. Helps prioritize ticket handling
sentimentstringUser sentiment: 'positive', 'negative', or 'neutral'. Helps gauge customer satisfaction
customDataobjectCustom metadata as key-value pairs (e.g., {'browser': 'Chrome', 'version': '120.0'})
attachmentsarrayList of file attachments with name, URL, and MIME type
descriptionstringDetailed description of the ticket issue or request
dataआवश्यकData from the action execution
errorstringError if any occurred during the execution of the action
successfulआवश्यकbooleanWhether or not the action execution was successful or not
API कुंजी कनेक्शन। जोखिम स्तर 2/5।
मुफ़्त Action
अभी कोई प्रकाशित Skills इस Action को स्पष्ट रूप से संदर्भित नहीं करती है।