Supportbee Create Ticket

Creates a new support ticket in SupportBee with a subject, content, and requester details. Use this action to: - Create tickets from customer inquiries or issues - Assign tickets to specific agents or teams during creation - Add tags and labels for better ticket organization - I…

मूल्य

मुफ़्त Action

एकीकृत भुगतान

अभी समर्थित नहीं

• ccarray
  Email addresses to CC on the ticket. These recipients will receive updates.
• spamboolean
  Set to true to mark the ticket as spam. Note: The API may not honor this during creation.
• tagsarray
  Tags to categorize the ticket (e.g., 'urgent', 'billing', 'bug').
• labelsarray
  Custom labels for the ticket. Use label names from your SupportBee account.
• contentstring

  आवश्यक
  Main content/body of the ticket. Describe the issue or request in detail.
• subjectstring

  आवश्यक
  Subject line of the ticket. Should be concise and descriptive.
• team_idinteger
  Team ID to assign this ticket to. Use Fetch Teams to get valid team IDs.
• agent_idinteger
  Agent ID to assign this ticket to. Use Fetch Teams/Users to get valid agent IDs.
• requesterobject

  आवश्यक
  Requester information. Email is required; name is optional but recommended.

• data

  आवश्यक
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  आवश्यक
  Whether or not the action execution was successful or not

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