Supportbee Get Avg First Response Time Report

Tool to retrieve average first response time data points over time. Use when analyzing first-response performance metrics for support tickets. Returns time-series data with response times in seconds and Unix timestamps. Reports require admin API token access. Data is limited to…

मूल्य

मुफ़्त Action

एकीकृत भुगतान

अभी समर्थित नहीं

• teaminteger
  Filter data points by team ID. Only reports for the specified team will be returned.
• userinteger
  Filter data points by agent ID. Only reports for the specified agent will be returned.
• labelstring
  Filter data points by label name. Only tickets with this label will be included in the report.
• sincestring
  Start of reporting period. Accepts various date formats: ISO 8601 (e.g., '2023-01-01T00:00:00Z'), YYYY-MM-DD (e.g., '2023-01-01'), or verbose formats (e.g., '15th Feb 2023'). Data points returned for max 30 days window.
• untilstring
  End of reporting period. Accepts various date formats: ISO 8601 (e.g., '2023-01-31T23:59:59Z'), YYYY-MM-DD (e.g., '2023-01-31'), or verbose formats. Data points returned for max 30 days window.

• data

  आवश्यक
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  आवश्यक
  Whether or not the action execution was successful or not

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