Zendesk Create Ticket Field

Create a custom ticket field in Zendesk with various field types. Use when you need to add a new custom field (such as text, dropdown, checkbox, date, numeric, regex-validated, or lookup) to capture additional information on tickets. The field title is required; description, req…

मूल्य

मुफ़्त Action

एकीकृत भुगतान

अभी समर्थित नहीं

• tagstring
  For checkbox fields only. The tag added to tickets when the checkbox is selected
• typestring

  आवश्यक
  The ticket field type. Must be one of: text, textarea, checkbox, date, integer, decimal, regexp, partialcreditcard, multiselect, tagger, or lookup
• titlestring

  आवश्यक
  The title of the ticket field shown to agents and end users
• activeboolean
  If true, this field is available for use. Defaults to true.
• positioninteger
  Relative position of the field on the ticket. Fields with lower positions appear first.
• requiredboolean
  If true, agents must enter a value in this field to change the ticket status to solved. Defaults to false.
• descriptionstring
  User-defined description explaining the purpose of this field
• agent_can_editboolean
  If true, agents can edit this field. Defaults to true.
• title_in_portalstring
  The title shown to end users in Help Center (may differ from agent title)
• agent_descriptionstring
  A description of the ticket field that only agents can see
• visible_in_portalboolean
  If true, the field is visible to end users in Help Center. Defaults to true.
• editable_in_portalboolean
  If true, end users can edit this field in Help Center. Defaults to true.

• data

  आवश्यक
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  आवश्यक
  Whether or not the action execution was successful or not

अभी कोई सत्यापित संबंधित उपयोग मामला लिंक नहीं है।