Zendesk Create Ticket Field Option

Create or update an option for a dropdown or multiselect ticket field. Use when you need to add a new selectable option to a custom ticket field of type 'multiselect' or 'tagger'. If an option with the same value already exists, it will be updated with the provided name. This ac…

मूल्य

मुफ़्त Action

एकीकृत भुगतान

अभी समर्थित नहीं

• namestring

  आवश्यक
  The name of the option displayed to agents and end users in the dropdown
• valuestring

  आवश्यक
  The internal value of the option used when saving the ticket field selection
• positioninteger
  The relative position of the option in the dropdown list. Options with lower positions appear first.
• allow_solvingboolean
  If true, selecting this option allows the ticket to be solved when the field is required to solve
• ticket_field_idinteger

  आवश्यक
  The ID of the ticket field to add the option to. The ticket field must be of type 'multiselect' or 'tagger'.

• data

  आवश्यक
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  आवश्यक
  Whether or not the action execution was successful or not

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