Zendesk Create Zendesk Import Ticket

Import a ticket into Zendesk with historical timestamps. This action creates tickets with past `created_at`, `updated_at`, or `solved_at` values, useful for migrating historical data. For real-time ticket creation, use ZENDESK_CREATE_ZENDESK_TICKET. Tickets created with 'closed'…

मूल्य

मुफ़्त Action

एकीकृत भुगतान

अभी समर्थित नहीं

• tagsarray
  Array of tags to apply to the ticket.
• due_atstring
  Due date for the ticket in ISO 8601 format. Only applicable for task tickets.
• statusstring
  The state of the ticket. Allowed values: 'new', 'open', 'pending', 'hold', 'solved', 'closed'.
• subjectstring

  आवश्यक
  Short summary of the issue for the imported ticket.
• group_idinteger
  The ID of the group to assign the ticket to.
• prioritystring
  Zendesk priority. Must be one of: 'urgent', 'high', 'normal', 'low'. Defaults to 'normal'.
• email_ccsarray
  Array of email CC objects for adding/removing email CCs.
• followersarray
  Array of follower objects for adding/removing followers.
• solved_atstring
  The time the ticket was solved (for historical imports) in ISO 8601 format.
• created_atstring
  The time the ticket was created (for historical imports) in ISO 8601 format.
• updated_atstring
  The time the ticket was last updated (for historical imports) in ISO 8601 format.
• assignee_idinteger
  The ID of the agent to assign to the ticket.

• data

  आवश्यक
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  आवश्यक
  Whether or not the action execution was successful or not

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