Zendesk Update Ticket Field

Update an existing ticket field in Zendesk. Ticket fields define the structure and properties of custom fields on tickets. Use this action when you need to: - Rename a ticket field or update its title - Update the description or agent-only description - Change the field's positi…

मूल्य

मुफ़्त Action

एकीकृत भुगतान

अभी समर्थित नहीं

• tagstring
  For checkbox fields only. A tag added to tickets when the checkbox field is selected
• titlestring
  The title of the ticket field
• activeboolean
  Whether this field is available
• creatorboolean
  If true, displays the creator_user_id and creator_app_name properties in the response. If the ticket field is created by an app, creator_app_name is the name of the app and creator_user_id is -1. If the ticket field is not created by an app, then creator_app_name is null.
• positioninteger
  The relative position of the ticket field on a ticket. Note that for accounts with ticket forms, positions are controlled by the different forms
• requiredboolean
  If true, agents must enter a value in the field to change the ticket status to solved
• descriptionstring
  Describes the purpose of the ticket field to users
• sub_type_idinteger
  For system ticket fields of type priority and status. Defaults to 0. A priority sub type of 1 removes the Low and Urgent options. A status sub type of 1 adds the On-Hold option
• agent_can_editboolean
  Whether this field is editable by agents
• ticket_field_idinteger

  आवश्यक
  The ID of the ticket field to update
• title_in_portalstring
  The title of the ticket field for end users in Help Center
• agent_descriptionstring
  A description of the ticket field that only agents can see

• data

  आवश्यक
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  आवश्यक
  Whether or not the action execution was successful or not

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