Freshdesk Add Ticket User Access

Tool to add agent access to a specific ticket in Freshdesk. Use when you need to grant agent(s) permission to view or interact with a ticket. The endpoint accepts agent IDs (not contact IDs) and returns the list of agent IDs that have access to the ticket.

料金

無料 Action

統合支払い

現在未対応

• user_idsarray

  必須
  List of agent IDs to grant access to the ticket. These should be agent IDs, not contact IDs.
• ticket_idinteger

  必須
  The unique identifier of the ticket to add user access to

• data

  必須
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  必須
  Whether or not the action execution was successful or not

検証済みの関連ユースケースはまだリンクされていません。