Aident Loadout を通じて Freshdesk Tools の Freshdesk Create Admin Group を使用します。実行前に入力、出力、設定、料金、リスクを確認できます。
Tool to create a new admin-level support agent group in Freshdesk. Use when you need to create groups for organizing support agents and managing ticket routing at the admin level.
name必須stringThe name of the group. Must be unique within the Freshdesk account.
type必須stringThe type of group. Must be 'support_agent_group' for creating support agent groups.
agent_idsarrayArray of agent IDs who should be members of this group.
descriptionstringA brief description of the group's purpose and responsibilities.
escalate_tointegerID of the group to which unassigned tickets should be escalated after the specified time period.
unassigned_forstringTime period after which an unassigned ticket in the group should be escalated. Format examples: '30m', '1h', '2h', '8h', '1d'.
data必須Data from the action execution
errorstringError if any occurred during the execution of the action
successful必須booleanWhether or not the action execution was successful or not
API キー接続。リスクレベル 2/5。
無料 Action
この Action を明示的に参照する公開 Skills はまだありません。