Aident Loadout を通じて Freshdesk Tools の Freshdesk Create Canned Response を使用します。実行前に入力、出力、設定、料金、リスクを確認できます。
Tool to create a new canned response in Freshdesk. Use when you need to create a reusable message template that agents can quickly insert into tickets.
title必須stringThe title/name of the canned response
folder_idintegerID of the folder to place the canned response in. If not provided, the canned response will be auto-assigned to a folder
group_idsarrayArray of group IDs that can access this canned response. Only applicable when visibility is set to 2 (specific groups)
visibility必須integerVisibility of the canned response. 0 = Personal/Private (visible only to creator), 1 = All agents (visible to all agents in the account), 2 = Specific groups (visible to designated agent groups)
content_html必須stringThe HTML content of the canned response. This is the message template that will be inserted when the canned response is used
data必須Data from the action execution
errorstringError if any occurred during the execution of the action
successful必須booleanWhether or not the action execution was successful or not
API キー接続。リスクレベル 2/5。
無料 Action
この Action を明示的に参照する公開 Skills はまだありません。