Freshdesk Create Contact Fields

Tool to create a new custom contact field in Freshdesk. Use when you need to add a new field definition for storing custom contact information (e.g., job title, department, customer type). The field type can be text, number, dropdown, checkbox, date, or paragraph.

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無料 Action

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• typestring

  必須
  Type of the contact field. Valid types are: 'custom_text' (single line text), 'custom_paragraph' (multi-line text), 'custom_number' (numeric), 'custom_dropdown' (dropdown select), 'custom_checkbox' (boolean), 'custom_date' (date picker), 'custom_phone_number' (phone number), 'cu…
• labelstring

  必須
  Display label for the contact field. This is what users will see in the UI.
• choicesarray
  List of choice options for dropdown fields. Required when field type is 'custom_dropdown'. Each choice should have a label (display text) and value (actual value stored).
• positioninteger
  Position/order of the field in the UI. Lower numbers appear first. Must be between 1 and 46 inclusive.
• agents_can_editboolean
  Whether agents can edit this field value. Required when 'required_for_agents' is True. Defaults to True if not specified.
• customers_can_editboolean
  Whether customers can edit this field value in the portal. Defaults to False.
• editable_in_signupboolean
  Whether this field can be edited during customer signup. Defaults to False.
• label_for_customersstring

  必須
  Label to display to customers in the portal. This field is required by the Freshdesk API.
• quick_add_for_agentboolean
  Whether this field appears in the quick-add form for agents (for frequently used fields). Required when 'required_for_agents' is True. Defaults to True if not specified.
• required_for_agentsboolean
  Whether this field is required for agents when creating or updating contacts. Defaults to False.
• displayed_for_agentsboolean
  Whether this field is displayed to agents. Required when 'required_for_agents' is True. Defaults to True if not specified.
• required_for_customersboolean
  Whether this field is required for customers in the portal. Defaults to False.

• data

  必須
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  必須
  Whether or not the action execution was successful or not

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