Aident Loadout を通じて Freshdesk Tools の Freshdesk Create Ticket を使用します。実行前に入力、出力、設定、料金、リスクを確認できます。
Creates a new ticket in Freshdesk. REQUIRED FIELDS: - subject and description are always required - At least ONE requester identifier is REQUIRED: requester_id, email, phone, facebook_id, twitter_id, or unique_external_id CONDITIONAL REQUIREMENTS: - If phone is provided without…
namestringName of the requester
tagsarrayTags that have been associated with the ticket
emailstringEmail address of the requester
phonestringPhone number of the requester
due_bystringTimestamp when the ticket is due to be resolved. Format: ISO 8601 (YYYY-MM-DDTHH:MM:SSZ).
sourcestringChannel through which the ticket was created.
statusstringStatus of the ticket.
subject必須stringSubject of the ticket. Must be a non-empty string.
group_idintegerID of the group to which the ticket has been assigned
prioritystringPriority of the ticket.
cc_emailsarrayEmail addresses added in the 'cc' field of the incoming ticket email
fr_due_bystringTimestamp when the first response is due. Format: ISO 8601 (YYYY-MM-DDTHH:MM:SSZ).
data必須Data from the action execution
errorstringError if any occurred during the execution of the action
successful必須booleanWhether or not the action execution was successful or not
API キー接続。リスクレベル 2/5。
無料 Action
この Action を明示的に参照する公開 Skills はまだありません。