Aident Loadout を通じて Freshdesk Tools の Freshdesk Create Ticket Outbound Email を使用します。実行前に入力、出力、設定、料金、リスクを確認できます。
Tool to create a ticket by sending an outbound email to external recipients. Use when you need to initiate a support conversation via email. The ticket is automatically created with 'Closed' status and assigned to the sending agent to avoid unnecessary SLA timers.
email必須stringRecipient email address for the outbound email
subject必須stringSubject line of the outbound email
priority必須stringPriority level for the ticket created from this outbound email.
description必須stringBody content of the outbound email. Supports HTML formatting
email_config_id必須integerEmail configuration ID to use for sending the outbound email. Can be obtained from GET /api/v2/email_configs endpoint
data必須Data from the action execution
errorstringError if any occurred during the execution of the action
successful必須booleanWhether or not the action execution was successful or not
API キー接続。リスクレベル 2/5。
無料 Action
この Action を明示的に参照する公開 Skills はまだありません。