Aident Loadout を通じて Freshservice Tools の Freshservice Create Ticket を使用します。実行前に入力、出力、設定、料金、リスクを確認できます。
Tool to create a new ticket. Use when you need to log an incident or service request.
namestringName of the requester (creates new contact if not found)
typestringEnum for Freshservice ticket type values.
emailstringEmail address of the requester. Provide either requester_id or email
impactstringEnum for Freshservice ticket impact values.
sourcestringEnum for Freshservice ticket source values.
status必須stringStatus of the ticket.
subject必須stringSubject of the ticket
urgencystringEnum for Freshservice ticket urgency values.
priority必須stringPriority of the ticket.
cc_emailsarrayCC email addresses for outbound email tickets
description必須stringHTML description of the ticket
requester_idintegerUser ID of the requester. Provide either requester_id or email
data必須Data from the action execution
errorstringError if any occurred during the execution of the action
successful必須booleanWhether or not the action execution was successful or not
API キー接続。リスクレベル 2/5。
無料 Action
この Action を明示的に参照する公開 Skills はまだありません。