Freshservice List Tickets

Tool to list all tickets in Freshservice with optional filtering and pagination. Use when you need to retrieve ticket IDs or search for tickets. By default only tickets created within the past 30 days are returned; use updated_since for older tickets.

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• pageinteger
  Page number for pagination (1-indexed; must be >=1)
• filterstring
  Filter tickets by predefined criteria.
• includestring
  Comma-separated list of additional fields to include (e.g., 'requester', 'stats', 'description', 'conversations', 'assets'). Each include consumes additional credits.
• order_bystring
  Field to sort by (e.g., 'created_at', 'updated_at', 'status', 'priority')
• per_pageinteger
  Number of tickets per page (must be between 1 and 100, default 30)
• order_typestring
  Sort order: 'asc' for ascending or 'desc' for descending.
• updated_sincestring
  Timestamp to get tickets updated after this time (ISO 8601 format, e.g., '2026-01-01T00:00:00Z'). By default only tickets created within the past 30 days are returned.

• data

  必須
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  必須
  Whether or not the action execution was successful or not

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