Aident Loadout を通じて ServiceNow Tools の Servicenow Create Incident を使用します。実行前に入力、出力、設定、料金、リスクを確認できます。
Creates a new incident record in ServiceNow with the provided details. Use this action when you need to log or report a new incident in ServiceNow, such as a service outage, system failure, or user-reported issue. The incident will be assigned a unique sys_id and incident number…
categorystringCategory of the incident (e.g., 'network', 'hardware', 'software', 'database', 'inquiry').
prioritystringPriority level of the incident. Valid values: 1 (Critical), 2 (High), 3 (Standard), 4 (Low), 5 (Planning). Higher priority values indicate lower urgency.
caller_idstringsys_id of the user reporting the incident. Use the display name if sysparm_input_display_value is set to true.
descriptionstringDetailed description of the incident. Include steps to reproduce, error messages, and any other relevant details.
subcategorystringSubcategory of the incident, further classifying the issue within the selected category.
short_description必須stringBrief summary of the incident (required). This is a short description that identifies the incident.
data必須Data from the action execution
errorstringError if any occurred during the execution of the action
successful必須booleanWhether or not the action execution was successful or not
API キー接続。リスクレベル 2/5。
無料 Action
この Action を明示的に参照する公開 Skills はまだありません。