Aident Loadout を通じて Zendesk Tools の Zendesk Create Automation を使用します。実行前に入力、出力、設定、料金、リスクを確認できます。
Create a new automation in Zendesk. Automations are business rules that automatically perform actions on tickets when certain conditions are met. Automations run server-side and don't require user interaction. Use this action when you need to: - Automatically assign tickets base…
title必須stringThe title/name of the automation. Must be unique among all automations.
activebooleanWhether the automation is active and will execute. Set to false to create a draft automation.
actionsarrayList of actions the automation will perform when triggered. Each action specifies a field to modify and the value to set.
positionintegerThe position of the automation which specifies the order it will be executed. Lower numbers execute first. If not specified, the automation is added to the end.
conditions必須objectThe conditions that must be met for the automation to execute. At least one 'all' condition must reference a time-based field (created_at, updated_at, etc.) or check: status, type, group_id, assignee_id, or requester_id. Omitting it would post `{"all": [], "any": []}` to Zendesk…
data必須Data from the action execution
errorstringError if any occurred during the execution of the action
successful必須booleanWhether or not the action execution was successful or not
OAuth 接続。リスクレベル 2/5。
無料 Action
この Action を明示的に参照する公開 Skills はまだありません。