通过 Aident Loadout 使用 Freshdesk Tools 的 Freshdesk Add Note To Ticket。执行前查看输入、输出、设置、价格和风险。
Tool to add a private or public note to an existing ticket in Freshdesk. Use when you need to add internal comments or public notes to a ticket. Notes can be private (agent-only) or public, and can include HTML content.
body必填stringThe content of the note. Can contain plain text or HTML.
privatebooleanIndicates whether the note is private (visible only to agents). Default: true
user_idintegerThe ID of the user creating the note (useful for posting on behalf of another user).
ticket_id必填integerThe unique identifier of the ticket to add the note to.
notify_emailsarrayEmail addresses to notify about the note. IMPORTANT: Only accepts agent email addresses, not external contacts or non-agent users.
data必填Data from the action execution
errorstringError if any occurred during the execution of the action
successful必填booleanWhether or not the action execution was successful or not
API 密钥连接。风险等级 2/5。
免费操作
目前没有已发布技能明确引用此操作。