通过 Aident Loadout 使用 Freshdesk Tools 的 Freshdesk Create Admin Group。执行前查看输入、输出、设置、价格和风险。
Tool to create a new admin-level support agent group in Freshdesk. Use when you need to create groups for organizing support agents and managing ticket routing at the admin level.
name必填stringThe name of the group. Must be unique within the Freshdesk account.
type必填stringThe type of group. Must be 'support_agent_group' for creating support agent groups.
agent_idsarrayArray of agent IDs who should be members of this group.
descriptionstringA brief description of the group's purpose and responsibilities.
escalate_tointegerID of the group to which unassigned tickets should be escalated after the specified time period.
unassigned_forstringTime period after which an unassigned ticket in the group should be escalated. Format examples: '30m', '1h', '2h', '8h', '1d'.
data必填Data from the action execution
errorstringError if any occurred during the execution of the action
successful必填booleanWhether or not the action execution was successful or not
API 密钥连接。风险等级 2/5。
免费操作
目前没有已发布技能明确引用此操作。