通过 Aident Loadout 使用 Freshdesk Tools 的 Freshdesk Create Canned Response。执行前查看输入、输出、设置、价格和风险。
Tool to create a new canned response in Freshdesk. Use when you need to create a reusable message template that agents can quickly insert into tickets.
title必填stringThe title/name of the canned response
folder_idintegerID of the folder to place the canned response in. If not provided, the canned response will be auto-assigned to a folder
group_idsarrayArray of group IDs that can access this canned response. Only applicable when visibility is set to 2 (specific groups)
visibility必填integerVisibility of the canned response. 0 = Personal/Private (visible only to creator), 1 = All agents (visible to all agents in the account), 2 = Specific groups (visible to designated agent groups)
content_html必填stringThe HTML content of the canned response. This is the message template that will be inserted when the canned response is used
data必填Data from the action execution
errorstringError if any occurred during the execution of the action
successful必填booleanWhether or not the action execution was successful or not
API 密钥连接。风险等级 2/5。
免费操作
目前没有已发布技能明确引用此操作。