通过 Aident Loadout 使用 Freshdesk Tools 的 Freshdesk Create Sla Policies。执行前查看输入、输出、设置、价格和风险。
Tool to create a new SLA (Service Level Agreement) policy in Freshdesk. Use when you need to establish service level targets for ticket response and resolution times based on priority levels.
name必填stringName of the SLA policy
activebooleanWhether the SLA policy is active or not
sla_target必填objectSLA targets for all four priority levels with respond_within and resolve_within times in seconds
descriptionstringDescription of the SLA policy
applicable_to必填objectConditions defining where the SLA policy applies. At least one non-empty array (sources, group_ids, or product_ids) is required.
data必填Data from the action execution
errorstringError if any occurred during the execution of the action
successful必填booleanWhether or not the action execution was successful or not
API 密钥连接。风险等级 2/5。
免费操作
目前没有已发布技能明确引用此操作。