通过 Aident Loadout 使用 ServiceNow Tools 的 Servicenow Create Incident。执行前查看输入、输出、设置、价格和风险。
Creates a new incident record in ServiceNow with the provided details. Use this action when you need to log or report a new incident in ServiceNow, such as a service outage, system failure, or user-reported issue. The incident will be assigned a unique sys_id and incident number…
categorystringCategory of the incident (e.g., 'network', 'hardware', 'software', 'database', 'inquiry').
prioritystringPriority level of the incident. Valid values: 1 (Critical), 2 (High), 3 (Standard), 4 (Low), 5 (Planning). Higher priority values indicate lower urgency.
caller_idstringsys_id of the user reporting the incident. Use the display name if sysparm_input_display_value is set to true.
descriptionstringDetailed description of the incident. Include steps to reproduce, error messages, and any other relevant details.
subcategorystringSubcategory of the incident, further classifying the issue within the selected category.
short_description必填stringBrief summary of the incident (required). This is a short description that identifies the incident.
data必填Data from the action execution
errorstringError if any occurred during the execution of the action
successful必填booleanWhether or not the action execution was successful or not
API 密钥连接。风险等级 2/5。
免费操作
目前没有已发布技能明确引用此操作。