Zendesk Create Automation

Create a new automation in Zendesk. Automations are business rules that automatically perform actions on tickets when certain conditions are met. Automations run server-side and don't require user interaction. Use this action when you need to: - Automatically assign tickets base…

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• titlestring

  必填
  The title/name of the automation. Must be unique among all automations.
• activeboolean
  Whether the automation is active and will execute. Set to false to create a draft automation.
• actionsarray
  List of actions the automation will perform when triggered. Each action specifies a field to modify and the value to set.
• positioninteger
  The position of the automation which specifies the order it will be executed. Lower numbers execute first. If not specified, the automation is added to the end.
• conditionsobject

  必填
  The conditions that must be met for the automation to execute. At least one 'all' condition must reference a time-based field (created_at, updated_at, etc.) or check: status, type, group_id, assignee_id, or requester_id. Omitting it would post `{"all": [], "any": []}` to Zendesk…

• data

  必填
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  必填
  Whether or not the action execution was successful or not

尚未关联经过验证的相关使用场景。