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Chatbotkit Trigger Support Integration

Tool to trigger a support integration on historic conversations in ChatBotKit. Use when you need to process past conversations with a support integration, either by specifying a sample size or specific conversation IDs.

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Use Chatbotkit Trigger Support Integration

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Inputs

  • sampleinteger
    Number of recent conversations to process (default 20, min 1, max 1000). Use this to limit processing to the N most recent conversations.
  • conversationIdsarray
    Array of specific conversation IDs to process. If provided, only these conversations will be processed instead of using the sample parameter.
  • supportIntegrationIdstring
    Required
    The ID of the support integration to trigger. Use the List Integrations action to find available support integration IDs.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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