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AppsDialpad ToolsDialpad Add Operator To Call Center
Dialpad Tools

Dialpad Add Operator To Call Center

This endpoint adds a new operator to a specified call center in the Dialpad system. It allows for the configuration of the operator's role, skill level, and license type, as well as managing phone number retention when switching to a support license. Use this endpoint when you n…

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Use Dialpad Add Operator To Call Center

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Inputs

  • idstring
    Required
    The call center"s id.
  • rolestring
    The role the user should assume.
  • user_idinteger
    Required
    The ID of the user.
  • skill_levelinteger
    Skill level of the operator. Integer value in range 1 - 100. Default 100.
  • license_typestring
    The type of license to assign to the new operator if a license is required. (`agents` or `lite_support_agents`). Defaults to `agents`
  • keep_paid_numbersboolean
    Whether or not to keep phone numbers when switching to a support license. Note: Phone numbers require additional number licenses under a support license.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.