Dialpad Configure Call Center Settings

• namestring

  Required
  [single-line only] The name of the call center. Max 100 characters.
• hours_onboolean
  The time frame when the call center wants to receive calls. Default value is false, which means the call center will always take calls (24/7).
• office_idinteger

  Required
  The id of the office to which the call center belongs..
• friday_hoursarray
  The Friday hours of operation. Default value is ["08:00", "18:00"].
• monday_hoursarray
  The Monday hours of operation. To specify when hours_on is set to True. e.g. ["08:00", "12:00", "14:00", "18:00"] => open from 8AM to Noon, and from 2PM to 6PM. Default value is ["08:00", "18:00"].
• ring_secondsinteger
  The number of seconds to allow the group line to ring before going to voicemail. Choose from 10 seconds to 45 seconds. Default is 30 seconds.
• sunday_hoursarray
  The Sunday hours of operation. Default is empty array.
• tuesday_hoursarray
  The Tuesday hours of operation. Default value is ["08:00", "18:00"].
• saturday_hoursarray
  The Saturday hours of operation. Default is empty array.
• thursday_hoursarray
  The Thursday hours of operation. Default value is ["08:00", "18:00"].
• wednesday_hoursarray
  The Wednesday hours of operation. Default value is ["08:00", "18:00"].
• group_descriptionstring
  The description of the call center. Max 256 characters.

• data

  Required
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  Required
  Whether or not the action execution was successful or not

No verified related use cases are linked yet.

No published Skills explicitly reference this Action yet.