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AppsDialpad ToolsDialpad Create Agent Status Subscription
Dialpad Tools

Dialpad Create Agent Status Subscription

Creates or updates an agent status subscription for real-time monitoring of contact center agent statuses in Dialpad. This endpoint allows you to configure event notifications for changes in agent availability, such as when agents become available, busy, or go off-duty. Use this…

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Use Dialpad Create Agent Status Subscription

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Inputs

  • enabledboolean
    Whether or not the this agent status event subscription is enabled.
  • agent_typestring
    Required
    The agent type this event subscription subscribes to.
  • endpoint_idinteger
    The logging endpoint"s ID, which is generated after creating a webhook or websocket successfully.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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