Creates a new department within the Dialpad system with customizable settings for call handling, operating hours, and advanced features. This endpoint allows for detailed configuration of department properties, including automatic call recording, hold queue management, custom op…
nameRequiredstring[single-line only] The name of the department. Max 100 characters.
hours_onbooleanThe time frame when the department wants to receive calls. Default value is false, which means the call center will always take calls (24/7).
office_idRequiredintegerThe id of the office to which the department belongs..
friday_hoursarrayThe Friday hours of operation. Default value is ["08:00", "18:00"].
monday_hoursarrayThe Monday hours of operation. To specify when hours_on is set to True. e.g. ["08:00", "12:00", "14:00", "18:00"] => open from 8AM to Noon, and from 2PM to 6PM. Default value is ["08:00", "18:00"].
ring_secondsintegerThe number of seconds to allow the group line to ring before going to voicemail. Choose from 10 seconds to 45 seconds. Default is 30 seconds.
sunday_hoursarrayThe Sunday hours of operation. Default is empty array.
tuesday_hoursarrayThe Tuesday hours of operation. Default value is ["08:00", "18:00"].
saturday_hoursarrayThe Saturday hours of operation. Default is empty array.
thursday_hoursarrayThe Thursday hours of operation. Default value is ["08:00", "18:00"].
wednesday_hoursarrayThe Wednesday hours of operation. Default value is ["08:00", "18:00"].
group_descriptionstringThe description of the department. Max 256 characters.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.