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AppsDialpad ToolsDialpad Get Operator Skills By Call Center And User
Dialpad Tools

Dialpad Get Operator Skills By Call Center And User

Retrieves the skill information for a specific operator within a designated call center. This endpoint allows you to access details about an operator's assigned skills, which are crucial for efficient call routing and task assignment in the call center environment. Use this endp…

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Use Dialpad Get Operator Skills By Call Center And User

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Inputs

  • user_idstring
    Required
    The operator"s ID. Example: "5678901234567890".
  • call_center_idstring
    Required
    The call center"s ID. Example: "5678901234567890".

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.