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AppsDialpad ToolsDialpad Modify Operator Skill Level
Dialpad Tools

Dialpad Modify Operator Skill Level

Updates the skill level of a specific operator in a designated call center. This endpoint allows administrators to adjust an operator's proficiency rating, which can be used for call routing, performance tracking, and workforce management. The skill level is represented as an in…

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Use Dialpad Modify Operator Skill Level

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Inputs

  • user_idstring
    Required
    The operator"s ID
  • skill_levelinteger
    Required
    New skill level to set the operator in the call center. It must be an integer value between 0 and 100.
  • call_center_idstring
    Required
    The call center"s ID. Example: "4986480873062400".

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.