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AppsDialpad ToolsDialpad Patch Department Details By Id
Dialpad Tools

Dialpad Patch Department Details By Id

Updates the settings and configuration of a specific department in the Dialpad system. This endpoint allows for comprehensive modification of department properties, including operating hours, call routing strategies, hold queue settings, and voice intelligence features. It's par…

Write actionRisk level 2 of 5API key connection
Use Dialpad Patch Department Details By Id

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Inputs

  • idinteger
    Required
    The call center"s id.
  • namestring
    [single-line only] The name of the department. Max 100 characters.
  • hours_onboolean
    The time frame when the department wants to receive calls. Default value is false, which means the call center will always take calls (24/7).
  • friday_hoursarray
    The Friday hours of operation. Default value is ["08:00", "18:00"].
  • monday_hoursarray
    The Monday hours of operation. To specify when hours_on is set to True. e.g. ["08:00", "12:00", "14:00", "18:00"] => open from 8AM to Noon, and from 2PM to 6PM. Default value is ["08:00", "18:00"].
  • ring_secondsinteger
    The number of seconds to allow the group line to ring before going to voicemail. Choose from 10 seconds to 45 seconds. Default is 30 seconds.
  • sunday_hoursarray
    The Sunday hours of operation. Default is empty array.
  • tuesday_hoursarray
    The Tuesday hours of operation. Default value is ["08:00", "18:00"].
  • saturday_hoursarray
    The Saturday hours of operation. Default is empty array.
  • thursday_hoursarray
    The Thursday hours of operation. Default value is ["08:00", "18:00"].
  • wednesday_hoursarray
    The Wednesday hours of operation. Default value is ["08:00", "18:00"].
  • group_descriptionstring
    The description of the department. Max 256 characters.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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