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AppsDialpad ToolsDialpad Update Operator Duty Status
Dialpad Tools

Dialpad Update Operator Duty Status

Updates the duty status of a specific call center operator in Dialpad. This endpoint allows you to change an operator's availability and optionally provide a reason for their status. Use this when you need to manage operator schedules, indicate break times, or adjust availabilit…

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Use Dialpad Update Operator Duty Status

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Inputs

  • idinteger
    Required
    The operator"s user id.
  • on_dutyboolean
    Required
    True if this status message indicates an "on-duty" status.
  • duty_status_reasonstring
    [single-line only] A description of this status.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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