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AppsGatherup ToolsGatherup Send Customer Feedback
Gatherup Tools

Gatherup Send Customer Feedback

Send a feedback request to a customer to collect their rating and review. Use this when you want to automatically request feedback after a customer interaction or transaction. Ensure the customer exists in your GatherUp account and hasn't unsubscribed from feedback requests.

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Use Gatherup Send Customer Feedback

Pricing and limits

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Pricing
Free
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Not currently supported

Inputs

  • jobIdstring
    Job ID from a previous feedback request. Required when ratingRevision=1 to identify which request to replace. Obtain from customer records.
  • customerIdinteger
    Required
    ID of the customer who will receive the feedback request. Must be an existing customer in your GatherUp account.
  • checkThresholdinteger
    Set to 1 to validate that the customer hasn't exceeded the feedback request threshold before sending, or 0 to skip threshold check. Default is 0.
  • ratingRevisioninteger
    Set to 1 to revise/replace an existing feedback request (requires jobId), or 0 to send a new feedback request. Default is 0 for new requests.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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